Unconscious decision making can be detrimental to your company’s health

Late one Sunday evening I pulled a couple of frozen yogurt bars from the freezer we keep in the garage. Earlier in the week, my son had mentioned that we should defrost that freezer, a task I’d been putting off. … Continue reading

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To tell you the truth

My Director of Technology was venting over lunch. “Why did you agree to purchase that company, John? Their backup product is a pile of crap and now we have to sell and support it. To tell you the truth, I … Continue reading

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