Following twenty years as a senior executive, John Myrna published 100 of his best tips for business success.

- How does the 80/20 rule work in your business?

- The CEO has only 3 jobs. What are they?

- Why do you need fresh frogs? Frogs? ... See page 39.


Sample Discussions

During our meetings we share, as appropriate, field-proven solutions to common business management and personnel problems. Here are some examples:

WINSTON CHURCHILL - To Table or not to Table.

In his history of World War II, Winston Churchill records that differences in the interpretation of the verb "to table" caused an argument between British and American planners. The British wanted a matter tabled immediately because it was important, and the Americans insisted it should not be tabled at all because it was important. In British English, the term means "to discuss now" (the issue is brought to the table), whereas in American English it means "to defer" (the issue is left on the table to be resolved later).

Never assume you're understood. Ask the other party to paraphrase what you said. I never cease to be amazed at how the simplest-seeming statement can be completely misunderstood.

The 5S Process: Seiri, Seiton, Seiso, Seiketsu, Shitsuke

5S is a formal process for achieving total organization, cleanliness, and standardization in the workplace. This results in a safer, more efficient, and more productive operation. It boosts the morale of the workers and promotes pride in their work, and ownership.

5S originated named for 5 Japanese words starting with the letter S:

Japanese English Action
Seiri Organization All trash and unrelated materials are thrown away
Seiton Neatness Everything has a defined location for quick retrieval and storage
Seiso Cleanliness Everyone keeps the workplace clean
Seiketsu Standardization Maintaining cleanliness has been standardized
Shitsuke Discipline The Five S's are practiced daily

Of course all of this is common sense. But as we all know, common sense is not common practice.

Increasing the value of a company

There are two ways to increase the value of a company:

Generate current earnings growth.
Position the company for sustained future growth.

For public companies, the price of a stock is based on value = EPS x PE_Ratio. EPS is earnings per share. The PE Ratio is the market's evaluation of future potential.

It's the easiest thing in the world to increase profit -- just eliminate all sales and product development costs. For a while the company will show outstanding profit. However, without investing to position the company for growth over the long-term, you will not increase the company's actual value.

Trust is more than ethics

Three key elements must be in place before you can trust someone:

Character - does the individual tell the truth? Do they follow through? If they can't answer a question or don't know the answer, do they make up a story? ("He only lies 1 percent of the time but I never know which 1 percent.")

Competence - do they know how to do the job? Do they have the skills and common sense consistent with their responsibilities/authority?

Caring - do they care about your goals, needs, and objectives? Are their agendas aligned with yours? People don't care how much you know until they know how much you care.

I only work with people I trust. Life's too short to do anything else.