The challenge of changing the status quo

I believe that one of the reasons people resist changing the status quo is because every change creates winners and losers. (See my “Why do people resist change?” blog entry.) This insight is not new; in fact, one of the … Continue reading

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Where to look for innovation

At every annul planning meeting with a client company, we have the team take a look at their business from a different perspective, inspired by a current business book or article. This year’s inspiration is Ten Types of Innovation: The Discipline of Building … Continue reading

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Is the capital you need hiding in plain sight?

On a recent flight, I was sitting next to a Southwest Airlines pilot and asked him about the “things” on the end of the plane’s wings that weren’t there a few years ago. He told me that the airline was able … Continue reading

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Why does he want to be a manager?

“Where do you want to be in five years?” I asked Burt, the grandson of one of my oldest friends. Burt had just graduated college and was in the midst of job hunting. Burt answered: “I’d like to have my … Continue reading

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